How do I cancel my Albatross Membership?

On Desktop or a Mobile Browser 

1. Go to the Login & Basic Data section of your account. 
2. Scroll down and click “Change membership”.  
3. Select your reason for downgrading and enter your InterNations password.  
4. Click “Downgrade” to confirm.  

You’ll continue to be an Albatross Member until the end of your subscription period. Your account will then be automatically downgraded to our Basic Membership.     

In the Android App 

1. After logging in, tap “More” — the three little dashes on the bottom right. 
2. Tap “Settings” and select “Login and basic data”. 
3. Scroll down and tap “Change membership”.  
4. Select your reason for downgrading and enter your InterNations password.  
5. Tap “Downgrade” to confirm.  

You’ll continue to be an Albatross Member until the end of your subscription period. Your account will then be automatically downgraded to our Basic Membership. 

Please note: If you purchased your InterNations membership through Apple, you need to cancel it via Apple. 

On Your iPhone, iPad, or iPod touch 

1. Open the Settings app.  
2. Tap your name (Apple ID, iCloud, Media & Purchases). 
3. Tap “Subscriptions”. 
4. Tap on the InterNations subscription. 
5. Tap “Cancel Subscription”. 

You’ll continue to be an Albatross Member until the end of your subscription period. Your account will then be automatically downgraded to our Basic Membership. 

If you don’t see “Cancel Subscription” as an option, the subscription has already been canceled and won’t renew. If you don’t see an InterNations subscription at all, it may be because you purchased the membership under a different Apple ID or directly via the InterNations website (see “On desktop or mobile browser” for instructions).  

For payment inquiries and refund requests, please contact Apple Support.  

On Mac 

1. Open the App Store app. 
2. Click on the sign-in button or your name at the bottom of the sidebar. 
3. Click “View Information” at the top of the window. You might be asked to sign in. 
4. On the page that appears, scroll until you see “Subscriptions”, then click “Manage”. 
5. Click “Edit” next to the InterNations subscription. 
6. Click “Cancel Subscription”. 

You’ll continue to be an Albatross Member until the end of your subscription period. Your account will then be automatically downgraded to our Basic Membership. 

If you don’t see “Cancel Subscription” as an option, the subscription has already been canceled and won’t renew. If you don’t see an InterNations subscription at all, it may be because you purchased the membership under a different Apple ID or directly via the InterNations website (see “On desktop” for instructions).  

For payment inquiries and refund requests, please contact Apple Support.